Introductory

Hello. I am writer.

Photo by Marten Bjork

Dear Reader,

You don't know me.

I'm writing today to formally introduce myself. I'm a longtime user of poorly designed enterprise software that's ridiculously complicated (and sometimes barely works). Learning these crazy platforms has come easy to me. I have been working within these systems and supporting users when things aren't quite right for a very long time. I'm passionate about user experience and finding ways to make enterprise software less terrible.

I have been writing about enterprise technology for the last 9 years or so. I've been fortunate to write for some of the oldest technology companies in the U.S. I have covered big data analytics, cybersecurity, and data privacy. I’ve added a few examples of my work below.

In the coming newsletter editions, I'll explore how software is changing communication. I intend to offer up some critiques and highlight successes too. I look forward to discussions about marketing copy versus real life.

Thanks for subscribing,
michelle


This edition made possible by comfortable pants.